1. Who we are and what this policy covers
Cavalli Models Africa Limited (“Cavalli”, “we”, “us”, “our”) is a company incorporated in Uganda (registration number 80020000231816) and based in Kampala. We are the controller of the personal information described in this policy, which means we decide why and how it is used.
This policy covers cavallimodelsafrica.com (the “Website”) and our direct communications about it. Talent applications are submitted through our application platform at login.cavallimodelsafrica.com, which shows its own privacy information at the point of application. This policy does not repeat that information; please read it before you apply.
Please contact us at le***@*****************ca.com with any privacy question or request.
2. Information we collect
- Enquiries and briefs. If you use the brief or contact form we receive your name, email address, phone number (if you give one), company, type of project, dates, budget, your message, and any Talent you shortlisted. We also record which page the form was sent from.
- Email, WhatsApp and calls. If you contact us by email, WhatsApp or another listed channel, we receive what you choose to send, including your contact details or profile name.
- Technical information. Like any website, our hosting systems automatically log technical details such as IP address, browser type, pages requested and the date and time. We use these only to deliver the Website, keep it secure and investigate abuse.
- Information stored on your device. If you shortlist Talent (when the Talent directory is open), your selection is kept in your own browser so it is there when you come back. We do not receive it until you send an enquiry.
- Applications. Applicants provide personal information through the application platform. How that information is used is explained there.
We do not ask Website visitors to create an account, and we do not knowingly collect special categories of personal information through the Website’s enquiry form. Please do not include sensitive information (for example health, religion, or government identity numbers) in an enquiry.
3. Why we use your information
We use personal information to:
- read, respond to and keep a record of your enquiry or brief, and take steps you ask for before any agreement (our legitimate business interest and, where you ask us to act, steps towards an agreement);
- assess, discuss and, where agreed, carry out projects and bookings (performance of an agreement);
- keep the Website and our systems secure, prevent spam and abuse, and fix faults (our legitimate interest in running a safe service);
- meet legal, tax, accounting and regulatory obligations, and establish or defend legal claims (legal obligation and legitimate interest);
- contact you about opportunities or news only where you have asked us to or agreed to it (consent). You can withdraw it at any time.
We do not sell personal information, we do not use it for advertising, and we do not make decisions about you using only automated processing.
4. Cookies and similar technologies
The Website does not use advertising, analytics or tracking cookies, and it does not load third-party tracking scripts. Fonts are served from our own site. WordPress may set a small number of strictly necessary cookies, for example when our staff sign in, to keep the Website secure and working. If we add analytics, advertising or any optional cookie in future, we will update this policy and ask for your consent first where the law requires.
If a profile includes a video, it is only loaded from YouTube’s privacy-enhanced service when you choose to play it, and YouTube’s own policy then applies. Links to social platforms and WhatsApp take you to those services, which apply their own privacy terms.
5. Who we share information with
We limit access to people at Cavalli who need it to handle enquiries or run the Website. We use service providers who process information on our instructions, such as website hosting and email delivery. They may only use the information to provide their service to us. Where an enquiry concerns a shortlisted Talent or a project, we may share the necessary details with that Talent or with project partners so the enquiry can be answered, and we will tell you if we need to share more. We may also disclose information where the law requires it, to protect people’s safety, or to establish or defend legal rights. If our business is reorganised or sold, information may transfer to the new owner under the same protections.
6. Transfers outside your country
Our service providers may store or process information in countries other than Uganda, and you may contact us from another country. Where personal information leaves Uganda or your country, we take reasonable steps to make sure it is protected to a standard that the applicable law requires, for example through contracts with our providers.
7. How long we keep it
- Enquiries and briefs: for up to 24 months after our last contact with you, longer if they lead to a project or agreement, which we keep for as long as the project, our records and legal limitation periods require.
- Emails and messages: in line with the enquiry they relate to.
- Technical and security logs: normally for a short period set by our host, and longer only to investigate a security problem.
- Records we must keep by law: for the period the law requires.
When we no longer need information, we delete it or make it anonymous.
8. Security
We use reasonable technical and organisational measures to protect personal information, including secure (HTTPS) connections, restricted staff access, protection against automated abuse, and keeping the Website software up to date. No online system is completely secure, so please do not send us anything you would not want to risk. If a personal data breach affects you and the law requires us to tell you or the regulator, we will do so.
9. Children
The Website is not directed at children. Where an application or enquiry concerns a person under 18, it must involve a parent or legal guardian, who must give consent for the child’s information to be used. If you believe a child has sent us information without that consent, please contact us and we will deal with it promptly.
10. Your rights
Under the Data Protection and Privacy Act, 2019 of Uganda, and under similar laws in other countries (including, depending on where you live, those of Kenya, Nigeria, South Africa, Ghana and the European Union), you may have the right to:
- be told how your information is used, and ask for a copy of it;
- have inaccurate or incomplete information corrected;
- ask us to delete information we no longer need or have no lawful reason to keep;
- object to, or ask us to restrict, certain uses, including direct marketing;
- withdraw consent you gave us, without affecting what we did before you withdrew it;
- receive some information in a portable format.
To use any of these rights, write to le***@*****************ca.com. We may need to confirm your identity first, we aim to respond within 30 days, and we may keep some information where the law or a legitimate record-keeping need requires it, in which case we will explain why. There is no charge unless a request is clearly unfounded or excessive.
If you are not satisfied with our response, you can complain to the Personal Data Protection Office in Uganda (Uganda’s data protection regulator, under the National Information Technology Authority, NITA-U), or to the regulator in the country where you live. We would appreciate the chance to put things right first.
11. Links to other websites
The Website may link to other websites and services, including social media, messaging apps and our application platform. We are not responsible for how others handle your information; please read their privacy notices.
12. Changes to this policy
We may update this policy as the Website or the law changes. The current version is always on this page with its effective date. If a change is significant, we will take reasonable steps to tell the people it affects.
13. Contact
Cavalli Models Africa Limited, Kampala, Uganda. Privacy and legal requests: le***@*****************ca.com. General enquiries: in**@*****************ca.com.